Your Controls

Practise Responsible Gambling at Dundeeslots Casino

Play from 18+ only, treat it as entertainment, and know that deposit limits, loss limits, session time reminders, self-exclusion and reality checks sit in every account.

Set a Deposit Limit

Anjouan licensedALSI-272008, audited by Gaming Laboratories International and eCOGRA

Help and Protection

Plain Words on Your Own Limits

After this short table you will know your age rule, the national register and the helpline number.

Minimum Age18+

Licence and RegulatorAnjouan Offshore Finance Authority, ALSI-272008

Self-Exclusion RegisterBetStop

National Gambling Helpline1800 858 858

Email Support[email protected]

Built-In Controls

Which Tools Can You Choose Yourself?

Dundeeslots Casino builds these five controls into every account, so you never have to hunt for them.

A Cap You Choose

Cap the money you put in before a session begins, not after a bad run; set the figure while your budget for play is still clear.

A Stopping Point You Set

Stop the session at a drop you decided calmly earlier; this one suits anyone who chases a loss or keeps going after a rough round.

A Gentle Time Nudge

Nudge you when the clock has run past the time you meant to play; switch it on if you lose track of hours while spinning.

When Limits Feel Thin

Close your play for a stretch you choose; unlike a pause, this is the firmest step here. Pick it once a limit feels too weak.

See It Before the End

Show a running summary of your play while you are still in it; turn it on for a plain view of spend and time mid-session.

Four Short Steps

What a Clear Boundary Gives You

Use these before the next session, while your budget is still a decision rather than a memory.

The Settings Panel

Sign in and open the account settings area from your profile. Check that the name and email shown are yours before you change anything.

Which One Fits You?

Pick between deposit, loss or session time, depending on what slips first for you. Read each description once so the difference is clear.

A Figure You Choose

Enter the figure or the minutes, then choose the period that matches how you budget. Take the smaller option if you are unsure.

Look Again After Saving

Save the change, then look again at the limit screen. Confirm the figure shows where you expect and ask support if it does not.

The Week You Started Hiding It

Catching these signs early keeps one bad week from becoming a habit that is hard to break. Setting a limit before you play, or pausing your account, is the first practical step, and you can take it today.

Read through the list and count how many feel familiar right now.

You spend more on a session than you planned
Chasing a loss feels like the only option
You play to escape a flat or worried mood
Borrowing money to keep playing has crossed your mind
You keep sessions secret from people close to you
Bills or rent wait while the account gets topped up
You feel restless or irritable on a day without play

Someone to Talk To

Call Someone Before You Decide Alone

Talking to a trained person fits how we work here: quietly, without judgement, at your own pace.

National Gambling Helpline

Ring this free national line any hour of any day for confidential chat, email counselling, self-help tools and a directory of services near you, whether you gamble or live with someone who does. 1800 858 858 gamblinghelponline.org.au

Gamblers Anonymous Australia

Sit in on peer support meetings held across the country, where people who gamble and their relatives share what has worked, with no cost and no need to explain yourself first. gaaustralia.org.au

National Debt Helpline

Speak with a free financial counsellor about gambling debt on weekday business hours, and get practical options for the money side alongside the rest. ndh.org.au

Choose the Break That Matches Your Need

A Short Time-Out. Ask support through live chat to freeze your account for a short stretch, from a few hours to a few days, and you step back in when it ends. Play and deposits stay closed for that time, while your balance and details wait for you.

Account Self-Exclusion. Close your own access for a long stretch by asking our team to self-exclude the account, and treat the decision as final for that period. Deposits, play and marketing stop, and logging in is refused until the period you chose runs out.

Before and After BetStop. Sign up to BetStop, the national register run by the Australian Government through ACMA, for a minimum of three months or up to lifetime. Apply through the register itself in about five minutes, and you may name someone to support you. betstop.gov.au

Five Straight Answers

Can I Lift a Limit or Leave an Exclusion Early?

These five answers cover pauses, phone settings, early exits, age checks and later changes.

What does taking a short pause change in my account?+

A pause freezes play for the span you pick, so the account stays open and your balance stays put. Once that span runs out, play returns by itself and nothing needs to be undone. Many players choose it for a week or a month.

Is the mobile site able to set a deposit limit too?+

Yes. The mobile version carries the same account settings as the desktop one, so your deposit cap can be set or adjusted from a phone without losing anything. Everything you change there shows in the account straight away.

Does an exclusion end sooner if I ask for it?+

No. A self-exclusion runs for the whole period you select and cannot be cut short by asking our team. Pick a span you can live with, because the door stays shut until it expires on its own.

Why does the casino ask me to prove my age?+

We only accept players aged 18 or over, and documents are checked to confirm that before money moves. Verifying is a condition of holding a playable balance, so the request is routine.

Can a deposit limit be changed once it is running?+

Yes, and you do it in the same account section where you set it. Raising a cap asks for a short cooling-off wait, while lowering one applies at once, so the safer direction is never delayed.